When you want to buy or sell a used smartphone or tablet, you might have concerns or questions like, "Will it really not break?" "Will the data be completely erased?" or "I want to sell it for as high a price as possible."

PRODIG, a comprehensive reuse company for used mobile devices, addresses these concerns by thoroughly pursuing "peace of mind, value, and practicality."

This article will provide a professional and comprehensive explanation of everything PRODIG offers, from the basic question of "What is PRODIG?" to its unique 180-day long-term warranty and the mechanisms that enable high-price purchases.

What is PRODIG? Business Overview and Corporate Philosophy at a Glance

PRODIG is a company centered on the **reuse** business of mobile devices such as used smartphones, tablets, and PCs.

Beyond simply buying and selling used goods, it offers a one-stop service that supports the entire lifecycle of mobile devices, including "purchasing," "maintenance (refurbishment)," "sales," "rentals," and "repairs."

A One-Stop Reuse Company for Used Mobile Devices

The PRODIG Group meets all of your digital device needs through the following services:

Corporate Philosophy: Connecting the Potential of Reuse to the Future (Contribution to SDGs)

The driving force behind PRODIG's business is a strong mission to "transform the potential of reuse into added value and connect it to the future."

As digital technology evolves and DX (Digital Transformation) accelerates, the importance of mobile devices is growing. Concurrently, the role of reuse is expanding in achieving a decarbonized society and SDGs (Sustainable Development Goals).

PRODIG thoroughly maintains and redistributes used devices, thereby reducing environmental impact and contributing to a digital society.

Proven Track Record: Thousands of Transactions Annually and Flexible Response Capability

PRODIG is not a large company, but that is its strength. With the motto "flexible, low-cost, and speedy transactions precisely because we're not a big company," we offer proposals tailored to each customer's needs.

• Transaction Examples (Partial Sales Results for 2024)

  • iPhone 7: 5,000 units

  • iPhone 8: 2,000 units

  • iPad 6: 800 units

• Stock Inventory: We always stock thousands of units. Even if you can't find your desired device elsewhere, we will search for a device that meets your needs.

Strengths of the PRODIG Online Store [For Purchase]: 180-Day Long-Term Warranty Backing Reliability

To dispel the image that "used items break easily," PRODIG sets stricter standards than general industry guidelines and implements thorough quality control.

The biggest advantage of buying a used device from PRODIG is its "180-day long-term warranty," which is exceptional in the industry.

Industry-Leading! Thorough Functional Inspection of Over 30 Items

All products handled by PRODIG clear an internal system inspection and functional check of over 30 items before being sold.

Only devices that clear these rigorous inspections are sold, so even those new to buying refurbished mobile devices can use them with peace of mind.

180-Day Long-Term Warranty and Network Usage Restriction Guarantee

To ensure peace of mind after purchase, PRODIG offers a long-term warranty of 180 days from the shipping date.

• 180-Day Warranty Coverage:

  • Functional defects such as power not turning on or not charging

  • Operational defects such as SIM recognition failure or unresponsive touch/swipe

  • Failures not caused by negligence or accidents

• Permanent Guarantee for Network Usage Restrictions:

  • In the unlikely event that a device becomes unusable due to network usage restrictions, we will promptly provide a full refund, except in special cases.

[Please Note] Problems due to battery or LCD deterioration over time, customer-side repairs/modifications, and damage due to water immersion/accidents are not covered by the warranty.

Reliable Quality Ranking System (S, A, B, C Ranks)

To meet customer needs, we have established our own quality ranks based on the degree of external damage.

We only sell products where all functions are usable without issues, regardless of rank, meeting the needs of those who "want to buy cheaply even if there are some scratches."

Extensive Inventory Lineup and Sourcing Capability

PRODIG is always actively procuring, so it has an abundant inventory.

We especially stock a wide range of popular models such as used iPhone SE series and used iPad series. Even if a particular item is out of stock, we have the flexibility to search for a device that meets your needs if you contact us.

Learn more about PRODIG's reliable warranty
https://prodig-shop.com/pages/guarantee

Strengths of PRODIG Purchase [For Sale]: One-Stop System for the Highest Purchase Price

For those considering selling their unwanted smartphone or tablet, PRODIG's purchase service is the best option to achieve both "high-price purchase" and "secure data erasure."

[Reason for High Purchase Price] One-Stop System for In-House End-to-End Purchasing and Sales

The reason PRODIG can offer high purchase prices is its "one-stop system."

By handling everything from customer purchase, device maintenance and refurbishment, to sales in the online store entirely in-house, we thoroughly reduce costs such as intermediate margins. The saved costs are then maximized and returned to the purchase price.

We can flexibly accommodate everything from an individual customer's single device to the IT asset management of thousands of devices for corporate clients.

Complete Data Erasure Using Internationally Reliable Professional Tools

The risk of information leakage is one of the biggest concerns when selling smartphones and tablets.

PRODIG uses internationally reliable professional tools to completely erase data from your IT assets.

• Thorough erasure with zero risk of information leakage

• Upon request, we can issue a "Data Erasure Report" or "Destruction Certificate"

We engage in SDGs-focused initiatives to responsibly dispose of devices and facilitate their reuse and recycling.

Sell your unwanted smartphone to PRODIG too! Smart upgrade!
https://prodig-kaitori.com/

PRODIG Related Services

PRODIG Rental: Long-Term Rental Service for Corporations and Events

We offer a long-term mobile device rental service for corporate clients who, for example, "need a large number of tablets temporarily to start a new business" or "want to use them for events and exhibitions."

We can make flexible proposals tailored to your specific use and duration.

For your corporate device needs, please consult PRODIG Rental!
https://prodig-rental.com/

Smartphone Partner: Same-Day Repair Service by Professional Staff

If your phone is damaged, for example, if you've "dropped your smartphone and cracked the screen" or "the battery life has gotten worse," please consult our related service, "Smartphone Partner."

Our professional staff will respond immediately, and same-day repairs are generally possible with in-store drop-off. This service is recommended for those who want to keep repair costs down.

For affordable smartphone and tablet repairs, visit Smartphone Partner!
https://smart-partner.jp/

PRODIG FAQ (Frequently Asked Questions)

Q. What happens if there's a defect in the product I received?

A. If there's an initial defect within 7 days of arrival, we will provide a full refund or exchange. Additionally, for functional issues such as the power not turning on or not charging, there is a 180-day long-term warranty from the shipping date. Within the warranty period, we will promptly handle returns or exchanges (or refunds if the item is out of stock).

Q. Why are PRODIG's purchase prices high?

A. This is due to our "one-stop system," where we handle purchasing, maintenance, and sales entirely in-house. We reduce costs such as intermediate margins, and that saved amount is maximized and returned to the purchase price, allowing us to buy at a higher price than other companies.

Q. Can I really trust the quality of PRODIG's used devices?

A. Yes, please be assured. PRODIG conducts over 30 functional inspections, which are stricter than industry standards, and performs thorough cleaning with specialized sanitizing and disinfecting cleaners. We guarantee that all functions operate without issue, and in the unlikely event of a problem, there is a 180-day long-term warranty.

Summary

PRODIG is a reuse company that supports your digital life by providing "peace of mind" through strict quality standards and a 180-day long-term warranty, and offering "value" through high-price purchases enabled by its one-stop system.

• When buying: You can eliminate worries about used items with our 180-day long-term warranty.

• When selling: Our integrated one-stop system ensures a satisfying, high-price purchase.

• Social Contribution: You can contribute to achieving SDGs through reuse.

If you have any concerns regarding the purchase, sale, rental, or repair of used smartphones or tablets, please feel free to contact PRODIG.