Privacy Policy

PRODIG Inc. (hereinafter referred to as "the Company") establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, which means information about a living individual that can identify a specific individual through a name, date of birth, address, phone number, contact information, or other descriptions contained in such information, as well as data relating to facial features, fingerprints, voiceprints, and information that can identify a specific individual solely from such information (personal identification information), such as the insurer number on a health insurance card.

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, and credit card number when a user registers for the Service. In addition, the Company may collect transaction records including personal information of users and payment information made between users and business partners, etc., from the Company's business partners (including information providers, advertisers, ad distributors, etc.; hereinafter referred to as "Business Partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

• To provide and operate the Company's services.
• To deliver ordered products.
• To respond to user inquiries (including identity verification).
• To send emails notifying users of new features, updates, campaigns, etc., of the services they are using, and other services provided by the Company.
• To contact users as necessary for maintenance, important announcements, etc.
• To identify users who violate the terms of service or attempt to use the service for fraudulent or improper purposes, and to refuse their use.
• To allow users to view, change, or delete their registered information and to view their usage status.
• Purposes incidental to the above uses.

Article 4 (Changes to Purpose of Use)

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use before the change has relevance to the new purpose.
If the purpose of use is changed, the Company shall notify users of the changed purpose by a method prescribed by the Company or announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)

Except in the cases listed below, the Company will not provide personal information to third parties without the prior consent of the user. However, this excludes cases permitted by the Act on the Protection of Personal Information or other laws and regulations.

• When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.
• When it is particularly necessary for improving public health or promoting the sound upbringing of children, and it is difficult to obtain the consent of the individual.
• When it is necessary to cooperate with a national agency, local government, or an individual entrusted by them in executing affairs prescribed by law, and obtaining the consent of the individual may hinder the execution of said affairs.
• When the Company has previously announced or made public the following matters and has notified the Personal Information Protection Commission:
• The purpose of use includes provision to a third party.
• The items of data to be provided to a third party.
• The means or method of provision to a third party.
• To stop the provision of personal information to a third party at the request of the individual.
• Method of accepting requests from the individual.

Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party:

• When the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
• When personal information is provided due to business succession through merger or other reasons.
• When personal information is jointly used with a specific person, and the individual has been notified in advance of that fact, the items of personal information to be jointly used, the scope of joint users, the purpose of use by the users, and the name of the person responsible for the management of said personal information, or such information has been made easily accessible to the individual.

Article 6 (Disclosure of Personal Information)

When the Company is requested by an individual to disclose personal information, it shall disclose it to the individual without delay. However, the Company may choose not to disclose all or part of it if disclosing it falls under any of the following, and if a decision not to disclose is made, the Company shall notify the individual of that fact without delay. A fee of 1,000 yen per request will be charged for the disclosure of personal information.

• When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
• When there is a risk of significantly hindering the proper execution of the Company's business.
• When it would otherwise violate laws and regulations.

Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

If personal information held by the Company is incorrect, users may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information, according to procedures specified by the Company.
If the Company determines that it is necessary to respond to a request from a user as described in the preceding paragraph, it shall make corrections, etc., to the relevant personal information without delay.
If the Company has made corrections, etc., based on the provisions of the preceding paragraph, or has decided not to make corrections, etc., it shall notify the user of this without delay.

Article 8 (Suspension of Use, etc., of Personal Information)

If the Company receives a request from an individual to suspend or delete (hereinafter referred to as "suspension of use, etc.") personal information on the grounds that it has been handled beyond the scope of the purpose of use, or that it was acquired by illicit means, the Company shall conduct the necessary investigation without delay.
If, based on the results of the investigation in the preceding paragraph, the Company determines that it is necessary to respond to the request, it shall suspend the use, etc., of the relevant personal information without delay.
If the Company has suspended the use, etc., based on the provisions of the preceding paragraph, or has decided not to suspend the use, etc., it shall notify the user of this without delay.
Notwithstanding the preceding two paragraphs, if suspension of use, etc., would incur significant costs or if it is otherwise difficult to implement, and if alternative measures necessary to protect the user's rights and interests can be taken, the Company shall take such alternative measures.

Article 9 (Changes to Privacy Policy)

The content of this Policy may be changed without notifying users, except for matters otherwise stipulated by laws and regulations or this Policy.
Unless otherwise specified by the Company, the revised privacy policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:
Address: Nagatacho SR Building 7F, 2-12-8 Nagatacho, Chiyoda-ku, Tokyo
Company Name: PRODIG Inc.
Email address: sales@prodig.co.jp