
New Arrivals
About Refurbished Products
In addition, specialized staff inspect the exterior, and we deliver only carefully selected smartphones to our customers.
We offer options that match your needs.
About Exterior Condition Grades
to like-new Grade A and budget-friendly Grade C used items.
We offer options that match your needs.
Grade S
Brand-new / unused
A brand-new unopened item, or an opened but unused item.
■Exterior
Screen scratches: none
Body scratches: none
■Function
All functions: usable without issues
Grade A
Like new
Used, but virtually scratch-free and in excellent condition.
■Exterior
Screen scratches: none to very faint
Body scratches: none to very faint
■Function
All functions: usable without issues
-
Screen -
Frame -
Camera -
Charging port
Grade B
No noticeable scratches
Some signs of use or scratches, but in good overall condition.
■Exterior
Screen scratches: none to light scuffs / faint line marks
Body scratches: none to small scuffs, line scratches, paint wear
■Function
All functions: usable without issues
-
Screen -
Frame -
Camera -
Charging port
Grade C
Some scratches
Has notable drop marks or visible screen scratches; scratches and paint wear are noticeable overall.
■Exterior
Screen scratches: none to visible scratches, no cracks
Body scratches: none to significant drop marks and overall scratches
■Function
All functions: usable without issues
-
Screen -
Frame -
Camera -
Charging port
About devices marked NEW BATTERY
(battery replaced)
To help you use your device with confidence over the long term, we provide devices with batteries replaced through partners registered under the Ministry of Internal Affairs and Communications' repair business registration system.
About the important battery message
Alerts may be displayed on devices whose batteries were replaced by parties other than Apple.
Specifically
On the lock screen: "Important Battery Message"
On the home screen: "Important Battery Message — Unable to verify this iPhone has a genuine Apple battery. Battery health information is not available for this battery."
Such alerts may be displayed, but they do not indicate any malfunction.
Please be aware of this before purchasing.
Models that may show replacement alerts
iPhone XS (released in 2018) and later
How quickly a battery feels worn varies depending on individual use.
We can also assist with battery replacement repairs, so please feel free to contact us.
Other Categories
Product List
Customer Voices from Those Who Purchased a Used iPhone
お客様からいただいたレビューをもとにサービス向上に努めてまいります
Frequently Asked Questions
- Q.When will the product arrive?
-
Orders for which payment is confirmed by 2 PM on weekdays will be shipped on the same day. Orders placed after that time will be shipped on the next business day.
Deliveries will be made via Yamato Transport's Takkyubin Compact service. Please check the delivery status on Yamato Transport's tracking information website:
https://toi.kuronekoyamato.co.jp/cgi-bin/tneko
Please be aware that as this is an external site, the URL may change.
Delivery times from dispatch (Shipping origin: Tokyo)
Areas with next-day delivery
Tohoku, Kanto, Koshinetsu, Chubu, Kansai, Chugoku, Shikoku
Areas with two-day delivery
Hokkaido, Kyushu, Okinawa (delivery may take 3 or more days in some cases)
Areas with delivery taking 3 or more days
Remote islands
- Q.What is battery health (battery status)?
-
All products sold by our company have a maximum battery capacity of 80% or more.
If you wish to have the battery replaced, you can apply for Apple's battery replacement service, or we can also arrange for it through our partner company.
Please consult us.
- Q.Can I use the SIM card from my current phone?
-
All devices sold on our site are either SIM-free or have been SIM-unlocked, so you can use a SIM card from any carrier as long as it is compatible with the device you purchase.
However, if you are using a different device, you may need to change your SIM card. If you are unsure, please consult your carrier's shop or MVNO provider in advance.
Examples of SIM incompatibility:
-Switching from an iPhone 7 to an iPhone 8 or later model
-Switching from an Android device to an iPhone device
-Switching from certain corporate contract devices
- Q.Regarding data erasure
-
Data erasure is performed on all items. Please rest assured.
